What currency are the prices do I see in the site?
All of our prices are displayed in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow for average shipping times of 7-20 business days.
Tracking numbers will be sent to you via email 3-5 days after your order has been shipped. If you don't have a tracking number after 7 business please email us at firstname.lastname@example.org. Refer to our Shipping Info page for more details.
Will I receive a receipt for my order?
You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.
I am not in love with my order, can it be returned? What if there is an issue?
Please refer to our Refund Policy page for return/refund info.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
All sales are final so unfortnatley once orders are made they can not be canceled.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-20 business days. See our Shipping Info page for more details.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can.We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, and a response will be made within one business within one business day. Thanks.